Privacy Policy
This Privacy Policy explains how Clean Sweep Pros processes personal data when you use the website, make an inquiry, request a quote, or arrange move-in or move-out cleaning services.
GDPR Overview
When GDPR applies, we process personal data only on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We limit processing to what is relevant for inquiries, bookings, service delivery, administration, and related recordkeeping.
GDPR Rights
Where GDPR applies, individuals may request access, correction, deletion, restriction, portability, or objection, and may withdraw consent where processing relies on consent. A request may be declined or limited if another legal basis or obligation requires retention or continued processing.
Purposes of Processing
We use personal data to respond to inquiries, prepare quotes, confirm property scope and access arrangements, schedule appointments, carry out cleaning services, coordinate handover timing, process payments, maintain records, improve service administration, and meet legal obligations. We may also use limited technical data to secure and operate the website.
Service Providers and Partners
We may share personal data with service providers that help operate the website, manage communications, process payments, store records, or support scheduling and administration. These recipients may process data only for the tasks we assign and under appropriate confidentiality or data protection terms.
Legal Disclosure
We may share personal data with public authorities, courts, or other parties when required to comply with legal obligations, respond to lawful requests, establish or defend claims, or protect the rights, safety, or property of the business, customers, or others.
Your Rights
Depending on your location and the applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, or ask for a copy of data we hold about you. Some requests may be limited where we must keep information for legal, contractual, or operational reasons.
How to Make a Request
To exercise a privacy right, provide enough information for us to identify the relevant record and describe the request clearly. We may ask for additional details to confirm identity or to understand the scope of the request before responding.
Data Retention
We keep personal data only for as long as needed to handle inquiries, manage bookings, complete services, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, we delete it or anonymize it where practical.
Policy Updates
If we make material changes, we will update the policy text on the website and may use reasonable additional notice where appropriate. The revised version applies from its stated effective date.
Contact Information
Personal Data We Collect
We may process contact details, property and access information, booking preferences, service scope details, payment-related records, and any photographs or notes submitted to describe the condition of a property. We may also keep correspondence and basic technical data needed to operate the website and manage requests.
Sources of Personal Data
We receive data from website forms, phone or email inquiries, booking communications, appointment coordination, and information shared during the cleaning visit or completion handover. Some technical data may be generated automatically when the website is used.
Types of Cookies
We may use essential cookies for site operation, preference cookies to remember basic settings, and analytics or similar cookies to understand how the website is used. Cookie categories may be session-based or persistent, depending on their purpose.
Cookie Controls
You can usually block or delete cookies through your browser settings. Where the website presents a cookie choice, you may adjust non-essential cookies there. Some cookies are necessary for basic site functions and may not be disabled without affecting the website's operation.